Same day delivery by a Banjarahills.comis available in Hyderabad, Secundrabad & in Vizag on orders placed before 2:30pm in the recipient's time zone in India and before Monday through Saturday. Sunday we can offer Same Day delivery before 10:30am. The exception is orders to remote or difficult deliveries.  

Banjarahills.com is committed to the protection of personal information in compliance with National and International Privacy laws and in particular the Indian Privacy Amendment Acts. Banjarahills.com will maintain the integrity of data collection, use and disclosure, accuracy, security, openness and access as outlined in the following document.

Why does Banjarahills.com gather information about our MEMBERS?
Banjarahills.com pride's itself on consistently offering our customers, members and users excellent customer service and the highest quality products. We gather personal information to enhance our service and provide the best interactive experience for our customers, to inform you & your recipients of special offers and discounts, and to send reminders of special occasions.

What information does Banjarahills.com gather?
Banjarahills.com collects personal information about our customers and their recipients in order to process and deliver orders. The personal information we collect about our customers includes name, phone number, email address, credit card details, where the customer entered our site from.

The information Banjarahills.com collects about the recipients of orders includes name, address and phone number.

Every time you interact with an internet site, certain information is stored by the website. For example, Banjarahills.com' websites use "cookies". A "cookie" is a small file stored on your computer by a web site which gives you a numeric user ID and stores certain information about your activity on the site.

Banajrahills.com uses cookies to let us know that you are a prior customer, user or Member and to provide certain features to you. You can edit your browser settings to stop accepting cookies, however if you do this some parts of the Banjarahills.com Web Site, such as the shopping basket may not work correctly.

How does Banjarahills.com use the information that is collected?
In Accordance with the Privacy Act Banjarahills.com does not disclose any personal information collected or stored by Banjarahills.com to any third party without your permission, unless Banjarahills.com is required to do so by Law or where an unlawful activity is suspected; such as credit card fraud. Banjarahills.com does not sell, trade or rent personal information that visitors submit to our websites.

This web site is secured using a Verisign Digital Certificate in Partnership with CCavenue. This ensures that all information you send to us via the World Wide Web will be encrypted. If any other Internet user intercepts the communication he/she will only be able to see it in an encrypted (garbled) form. Certificate technology allows us to decrypt the information, and view it in plain text form. You can view a web site's digital certificate directly: Click on the gold padlock on the bottom left of the screen to bring up details of the SSL certificate.

Images found on this site are used as guides only and may not be exactly the same as the final product.

Banjarahills.com and its Members reserve the right to make fair and reasonable substitutions according to the practical availability of specific flower types and containers worldwide.

When a florist Member receives a flower order from Banjarahills.com, every effort will be made to create an arrangement of the shape, size and color and using any flower varieties specified, according to the order description. Specific flower types may be indicated on the order, either by actual description or in the content of an item from the Banjarahills.com Selection Guide .

Banjarahills.com policy is to leave the card message in the language on the order. However if you require the message to be translated into the native language of the recipient's country please specify in the special instructions/comments field on the order form and we will do our utmost to translate the card message. However Banjarahills.com cannot guarantee that a translation will be possible and cannot guarantee the accuracy of the translation.

The laws regarding the sending of Alcohol with a purchase of flowers are very complicated.  So, for the following reasons, we do not guarantee the delivery of Alcohol. 

•  Because we cannot guarantee the recipient of the gift is over the legal age in that state or country,

•  Because of certain religious beliefs the recipient may have,

•  Because of Country or State laws that prohibit the sending of Alcohol,

•  Because of Country or State laws that require our Florists to have a licence to send Alcohol with the purchase of Flowers

If you place an order that includes Alcohol and we are not able to deliver the Alcohol because of one or more of the reasons given above, our florists will replace the Alcohol with an equal value of flowers or gift items that suit your order.  You will not be advised of this replacement.

If you wish, you can nominate a second preference when ordering in case the gift with alcohol can not be provided.

Banjarahills.com and its Members are not responsible for deliveries if the recipient is not at the location at the time of delivery.  As the customer, you must make sure that the recipient will be at the location on the date given on the order form. 

If there is a contact phone number on the order form the supplying florist may contact the recipient to check if they are at the location before they attempt to deliver the gift.  If there is no phone number provided on the order form the supplying florist will attempt to deliver the gift on the specified delivery date.

If the recipient is not at the location when the delivery is made, the supplying florist will try to leave a "not at home" card at the recipient's location, that explains the situation and asks the recipient to contact the supplying florist.  Banjarahills.com and its Members will do their utmost to deliver the gift at a later date if the recipient replies to the "not at home" card.  Additional delivery charges may apply if the supplying florist has to deliver the gift more than once. Alternatively, the recipient may have to collect the order at the florist premise

Banjarahills.com and its members will try their best to deliver any gift but we do not guarantee the delivery of any product if one of the following occurs

• Recipient refuses to accept delivery of the gift
• Address provided is incorrect
• Occupants are not at the location and do not respond to the "not at home" card left by our florist

If one of these instances occurs, we may judge that the delivery has been made.

Banjarahills.com cannot cancel any order that has already been made up by the supplying florist, even if the florist has not delivered the order.  If the cancellation request is made before make up, then Banjarahills.com may be able to cancel the order.  However Banjarahills.com cannot guarantee that the can be cancelled.

It is not normally Banjarahills.com policy to refund the price of the product. However as every customer and gift are individual, please contact us on +91-40-6666 7899 or at info@banjarahills.com so we can determine the best solution for your problem.  Banjarahills.com can provide other options as well; Such as resending the gift, resending a different gift of the same value, as well as our most thoughtful apologies.

Due to the difficult nature of delivering for the following events/places, Banjarahills.com and its supplying florists cannot guarantee delivery.  While we will try our best to make sure that your gift is received at the event/place we do advise you to include a secondary address for delivery.  The recipient of the gift must be available at this address after the end of the event. 

Delivery to difficult and remote areas may incur extra delivery, above that already allowed in the flower value. The payment of such extra delivery is the responsibility of the customer and orders can not be delivered without such payment.  

If a delivery should not be made after a certain time (for example, if the recipient is leaving the hotel), please either provide an alternative delivery address within the same delivery area or advise that the order should be cancelled in the NOTES section at the bottom of an order form.

We do not guarantee delivery to the following timed events :

• Funerals,
• Wedding Receptions,
• Parties,
• Functions.

We do not guarantee delivery to the following place

• Hospitals (especially Intensive Care Units)
• Ships
• Jails
• Secure Buildings
• Hotels

Note that if the alternate delivery address is in a different area, and therefore requiring the services of a different florist, Banjarahills.com may not be able to assist with the redirection.

While we offer customers the opportunity to nominate a preferred time of delivery, including "as soon as possible" (ASAP), it is not possible to guarantee that these times will be achieved. Banjarahills.com uses a network of local florists around the world to deliver flowers so that you get the freshest possible gift. Consequently, there are often local reasons why an order can not be delivered within your preferred time frame.

We suggest you restrict your requests to AM or PM delivery or ASAP if that is important to you. Such deliveries can only be made during local business hours.

Also, it is usually possible though not guaranteed to deliver on a Saturday up to noon. It is not usually possible to deliver on Saturday afternoon or Sunday or on national public holidays.

If the flowers are for a timed event like a funeral, the florists will do their best to assist. However, we strongly recommend that you give an alternative address so the flowers can be delivered there if too late for the timed event.

If a delivery should not be made after a certain time (for example, if the recipient is leaving the hotel), please either provide an alternative delivery address within the same delivery area or advise that the order should be cancelled in the NOTES section at the bottom of an order form.

Note that if alternative delivery address are in a different area, and therefore requiring the services of a different florist, Banjarahills.com may not be able to assist with the redirection.

For the purposes of this document the 'recipient' is the intended receiver of a flower or gift contracted by the 'customer' to Banjarahills.com. The recipient may be an individual or non-corporate entity.

What type of personal information will be collected?
Banjarahills.com will lawfully collect and store personal information about a recipient, as provided by a customer, that is practicable to complete the order. Personal information including name, address and phone number will be collected by Banjarahills.com about a recipient when a customer places an order directly with Banjarahills.com via the Internet, by phone, by fax or by email, or through a contractor that collects the information on behalf of Banjarahills.com.

How will the personal information be used?
Personal information collected about the recipient by Banjarahills.com will be used for the primary purpose for which it was collected and for any secondary purpose if it is directly related to the primary purpose, or in a way that the customer and recipient would reasonably expect the information to be used. The primary purpose for collecting personal information about a recipient is to facilitate the delivery of an order. The personal information of the recipient will be disclosed to a contractor that supplies a floral delivery service for Banjarahills.com, in AndhraPradesh or overseas.

Please note that this site contains links to other sites. Verisign.com is the provider of the the digital (SSL) certificate used by Banjarahills.com for credit card protection Verisign is not responsible for the privacy practices, privacy statements, or content of  any other web sites.

Personal information held by Banjarahills.com about an individ`ual can be made available upon request. A reasonable fee may apply to this service. Individuals are entitled to know what sort of information is held, how it is collected, used and disclosed as outlined in this document. Enquiries can be made to Banjarahills.com by emailing info@banajrahills.com

This is the Banjarahills.com Privacy Policy as at December 30, 2005. Banjarahills.com reserves the right to make changes to this Policy at any time.

The Banjarahills.com is comprised of florists and affiliated fliorists in Hyderabad and Secundrabad ( Twin Cities) Every effort is made to deliver flowers and gifts on the day requested and in a condition that reflects the high standards set by Banjarahills.com for its network of florists and floral relay organisations.

By accessing, browsing or using this website, you agree to the terms, conditions and disclaimers. By purchasing an item advertised on this website, you agree to be bound by these Terms and Conditions. Banjarahills.com may amend these Terms and Conditions from time to time and any amendment will become effective immediately. Your continued use of this website after amendment constitutes an agreement to abide by and be bound by those Terms and Conditions, as amended.

Banjarahills.com respects your concerns regarding privacy when using the internet and your requirement for a secure shopping experience. Banjarahills.com has created this statement to demonstrate our commitment to privacy.

The information we gather from our users allows us to personalize and continually improve our internet sites to provide you with the easiest and most satisfying shopping experience possible. The following sets out why we collect information, what information we collect, and how it is used. The privacy policy is an integral part of the Terms & conditions of using Banjarahills.com's internet sites, and by agreeing to those terms and conditions you are agreeing with the Privacy Policy.

Why does Banjarahills.com gather information about our shoppers?
Banjarahills.com pride's itself on consistently offering our customers, members and users excellent customer service and the highest quality products. We gather personal information to enhance our service and provide the best interactive experience for our customers, to inform you & your recipients of special offers and discounts, and to send reminders of special occasions.

What information does Banjarahills.com gather?
Banjarahills.com collects personal information about our customers and their recipients in order to process and deliver orders. The personal information we collect about our customers includes name, phone number, email address, credit card details, where the customer entered our site from.

The information Banjarahills.com collects about the recipients of orders includes name, address and phone number.

Every time you interact with an internet site, certain information is stored by the website. For example, Banjarahills.com' websites use "cookies". A "cookie" is a small file stored on your computer by a web site which gives you a numeric user ID and stores certain information about your activity on the site.

Banajrahills.com uses cookies to let us know that you are a prior customer, user or Member and to provide certain features to you. You can edit your browser settings to stop accepting cookies, however if you do this some parts of the Banjarahills.com Web Site, such as the shopping basket may not work correctly.

How does Banjarahills.com use the information that is collected?
In Accordance with the Privacy Act Banjarahills.com does not disclose any personal information collected or stored by Banjarahills.com to any third party without your permission, unless Banjarahills.com is required to do so by Law or where an unlawful activity is suspected; such as credit card fraud. Banjarahills.com does not sell, trade or rent personal information that visitors submit to our websites.

Reminders & Special Offers:
Banjarahills.com uses your personal information to process your orders, to help provide a personalized shopping experience and to inform you and your recipients of special offers or discounts, and to process your membership to the Banjarahills.com Clubhouse.

Customers can update/modify their details by visting www.Banajrahills.com and log into your account to change your personal details.

Our reminder service stores your name, email address, and the details of your previous orders. You can cancel your reminder at any time simply by clicking on the cancellation link, or by logging into the Banjarahills.com.

If you choose not to receive reminders or promotional material from Banjarahills.com, you must select no at the bottom of the order page. If you do not select no at this time you may be sent promotional material from Banjarahills.com. All customers have the opportunity remove themselves from our mailing list simply by clicking on the remove me link.

Credit card Information:
Credit card information is the most sensitive information that Banjarahills.com' Network collects. Banjarahills.com uses a Verisign Digital Certificate in partnership with CCAvenue- India's No.1 Secure Shopping Cart Solution Provider. This ensures that all information you send to us via the World Wide Web will be encrypted. If any other Internet user intercepts the communication he/she will only be able to see it in an encrypted (garbled) form. Certificate technology allows us to decrypt the information, and view it in plain text form.

Once we have received order and processed your credit card your credit card details are truncated and are not stored on our servers to ensure your security.

International payments are processed by Worldpay, a division of the Royal Bank of Scotland Group which uses a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. Worldpay transmits sensitive information (such as a credit card number) over the internet using the Secure Socket Layer (SSL) protocol to protect your privacy.

Banjarahills.com operates from its Head Quarters in Banajrahills Hyderabad, AndhraPradesh. such the Banajrahills.com are governed by the laws of India

If you have any further questions or would like further information regarding the Banjarahills.com Privacy Policy, please contact Banjarahills.com info@banjarahills.com